Tag: Call center software

Predictive dialer has various amazing utilities and features that help in boosting the review of a call center. Not only this, it boosts the success of individual agents using this... Read More

How can insurance companies improve customer service?

At Hodusoft, we offer cost-efficient, reliable VoIP software and services to meet your business communication requirements in an effective manner. We ease your communication with audio conferencing software. Leveraging our... Read More

AI voice analysis can help in defining the empathetic customer service to your customers. It helps in analyzing the sentiments of clients and agents to use those emotional signals to... Read More

Distinct call center solutions are made available to meet the novel needs of diversified businesses and call centers. Choose a suitable and affordable contact center solution out of available options... Read More

A call center solution can empower banks with advanced client communication features. This article shares the top utilities of a call center solution in the banking and finance industry and... Read More

Omnichannel contact center solutions have been redefining customer care services with their best in the industry features. Read this article to learn how an omnichannel call center software solution can... Read More

Call quality has been measured in all call centers to ensure an excellent customer experience. This blog post shares how important it is to measure and improve call quality in... Read More

call center solutions in Dehradun

Call Center Solutions provider for IVRS, Inbound, Outbound, predictive dialer, auto dialer, ACD, integration with any crm, click to call, voice broadcasting Convoque is a complete inbound/outbound call center solutions that... Read More

Quick Guide to Contact Omnichannel Routing

The way we do business has undergone an unimaginable change since the advent of the technology. Technology has changed everything, right from the way we do banking, to how we... Read More

How Automated Cloud-Based Customer Surveys can benefit your Business?

Cloud based call center software comes with many in-built features. Online survey is one such feature that has brought an unprecedented level of consumer involvement helping business houses to proactively... Read More