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ELEVATE TECHNOLOGY SCORES 95.76% FOR CUSTOMER SATISFACTION

ELEVATE TECHNOLOGY SCORES 95.76% FOR CUSTOMER SATISFACTION

Submitted by • July 3, 2020 www.elevate.com.au

Elevate Technology scored 95.76% and was awarded QLD State Winner for this category.

Now into its twenty-third year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on eight criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.

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