The outburst of COVID-19 has compelled all the offices, educational institutions, and organizations on hold during the initial phases of the COVID-19 era. COVID-19 is an unprecedented crisis for businesses worldwide that have influenced business models and posed a danger toward business continuity. To keep companies secure during COVID-19 requires clear and decisive leadership. A clear and detailed understanding of how these decisions impact workers, consumers and organizational capability would be required for any leaders who need to make difficult decisions. Even in these unpredictable times, this ability to reliably predict the consequences will make the difference between a misstep and a firm answer to continuity.