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Conversational AI IVR Chatbot For Contact Center By SmartBots

Conversational AI IVR Chatbot For Contact Center By SmartBots

Submitted by • May 28, 2020 www.smartbots.ai

IVR Chatbots using the latest technology of Artificial Intelligence for any kind of information they can interact with the Conversational IVR Contact Center at any time. This AI IVR is available for 24*7 using the Natural Language for speech recognition and interacts with the user via chat. Adding these features the IVR Chatbot is consistent and improved with customer experience. It also reduces the need for live agents and operation costs whereas it works on cloud platforms. The wide range of analytics will help us to lead organization KPIs.

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